Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use
  • To initiate a return or exchange, please complete the following steps:

Return steps:

  • Contact us by email or phone
  • Provide information on why the certain products will be returned
  • Arrange a date for collection

Additional Information:

The refund, replacement product or store credit should be processed between 10- 14 working days.

Any additional cost such as shipping fees for returns will be covered by the customer.

How long it takes to receive your refund, replacement product, or store credit.

If more information is needed please call us on +44 7341 849712